Torsh

Work at Torsh

As we continue to grow, we are always looking for talented individuals who are passionate about education and want to change the world. If you fit that description, check out our open positions below.

Account Manager (Manager, Account Services)

Posted October 18th, 2018

We are seeking to hire a Manager of Account Services to help us manage and deepen our relationships with our customers.  In this role, the Manager of Account Services will be expected to help our customers maximize their investment in our products as well as help them improve educator outcomes.   

Description

Torsh Inc. is an education technology company that produces Torsh TALENT, an online professional learning platform that enables organizations to support educator growth through the entire development cycle of observation, assessment, goal-setting, feedback and coaching.  Our mission is to drive significant gains in student success by improving educator instructional effectiveness. We are seeking to hire a Manager of Account Services to help us manage and deepen our relationships with our customers.  In this role, the Manager of Account Services will be expected to help our customers maximize their investment in our products as well as help them improve educator outcomes. Success in this position requires great planning and people skills, as well as the ability to constantly think about new ways for our customers to utilize our products. The ideal candidate will have a demonstrated and successful track record of managing a portfolio of clients, increasing and improving annual client retention rates, and implementing a variety of projects from start to finish.

 

Responsibilities

·     Develop and maintain an understanding of key customer needs including a thorough understanding of how the company’s technology and services create value for customers

·       Build relationships with our customers and ensure their needs are met

·       Understand our products/services and make sure our customers know how to use them

·       Conduct ongoing customer account reviews to determine if and how customers are using our products/services

·       Introduce and upsell customers to new services and product features

·       Research, identify and articulate the products/services that solve our customers’ most pressing needs

·    Consult with our customers to understand what they are trying to do and how we can help them get there with our products or with the products/services of our partners

·    Collaborate with the company’s product development team to design and develop appropriate product features for our customers

·      In collaboration with the company’s CEO, recruit, hire and train the personnel required to grow the account services team

·       Special projects/initiatives as assigned

 

Position Requirements

Formal Education & Certification

·       Four year university degree is required; an advanced degree is a plus

 

Knowledge & Experience

·       4 + years of experience in the K-12 education industry

·       Demonstrable passion for K-12 education

·    Account services and/or management experience in the training, professional development or human capital development industries is a strong plus

·       Project management experience is a strong plus

·       Strong working knowledge of Google productivity suite (drive, sheets, docs), Excel, Word and PowerPoint

·       Technically competent and familiar with web and mobile applications

 

Personal Attributes

·       Proven leadership ability

·       Ability to set and manage priorities judiciously

·       Exceptionally self-motivated and directed

·       Keen attention to detail

·       Superior analytical, evaluative, and problem-solving abilities

·       Ability to motivate in a team-oriented, collaborative environment

·       Exceptional interpersonal, presentation, listening and written communication skills

·       Exceptional planning, organization and time management skills

·       Ability to coordinate multiple activities

·       High level of professionalism and integrity; good judgment

·       Superior work ethic and high energy level

·       Experience and ability to work in a fast paced, growing startup environment

 

The Manager of Account Services will be compensated with a competitive combination of base salary, bonus, benefits and equity.

 

If you are interested in this role, please submit a cover letter and resume to us at rachael@torsh.co.

Coordinator, Sales Support

Posted October 1st, 2018

We are seeking a motivated, highly-organized, sales-oriented individual to join our company on a full-time basis as Coordinator, Sales Support. This person will play a pivotal role on our sales team and provide crucial back office support to our Business Development Managers.

Description

We are seeking a motivated, highly-organized, sales-oriented individual to join our company on a full-time basis as Coordinator, Sales Support. This person will play a pivotal role on our sales team and provide crucial back office support to our Business Development Managers.

 

Who We Are 

TORSH is a New Orleans based education technology company that produces TORSH Talent, an online professional development platform that enables organizations to support educator growth through the entire development cycle of observation, assessment, goal-setting, feedback, and coaching.  Our mission is to improve outcomes for students and children by improving educator effectiveness.

 

Responsibilities 

  • Track down important details on prospective clients such as contact names, emails, phone numbers and titles to ensure our Customer Relationship Management tool is up-to-date.
  • Research and track relevant educational conferences and events and present the information to senior leadership, with recommendations as to whether Torsh should participate.
  • Provide sales data and reporting at regular intervals, to track sales activity and revenue.
  • Keep an up-to-date list of competitors and keep abreast of their company news, product updates and other information that might be helpful to our sales team.
  • Cultivate lists of warm leads for Business Development Managers through research, prospecting and cold calling.
  • Develop and maintain an understanding of key customer needs including a thorough understanding of how the Company’s technology and services create value for customers.
  • Produce reports on data collected to help CEO and Business Development Managers make decisions
  • Ensure that marketing Key Performance Indicators are appropriately tracked and reported to company senior leadership; Make suggestions to the CEO regarding how the company can improve KPIs.
  • Tackle special projects and initiatives as assigned.

 

Position Requirements

Formal Education & Certification

· Four-year university degree is preferred.    

Knowledge & Experience 

  • Work experience with a track record of reliability, professionalism, and integrity.
  • Cold calling experience a huge plus.
  • Experience working with CRM system, Hubspot.
  • Experience setting priorities, working with multiple deadlines and handling large volumes of data flow.
  • Good organizational skills with special attention to detail.
  • Ability to generate and manage detailed reports.
  • The desire to work at a fast-growing start-up.

 

Personal Attributes

  • Desire to learn a new technology platform.
  • Top-notch communication skills so you can effectively communicate our value proposition to prospective clients both verbally and in writing.
  • Exceptionally self-motivated, and able to carry out responsibilities with minimal direction.
  • Highly organized with a keen attention to detail.
  • Desire to learn more about the sales process and willingness to learn from Business Development Managers.
  • Superior work ethic and high energy level.
  • Desire and ability to work in a fast-paced, growing startup environment.

 

The Coordinator, Sales Support role will be compensated with a competitive salary plus benefits. This role is based in New Orleans, LA. Relocation expenses will be reimbursed. 

 

If you are interested in this role, please submit a cover letter and resume to us at rachael@torsh.co.

 

Manager, Business Development

Posted September 28th, 2018

The Manager of Business Development’s role is to help Torsh Inc. execute its mission as an education technology company in the teacher training and development space by assisting the CEO and sales team to execute a strategic business development plan across Pre K-12 and pre-service teacher training. In this role, the Manager of Business Development will work to foster partnerships and relationships across the U.S. with a range of schools, districts, schools of education, and professional development organizations. 

Description

The Manager of Business Development’s role is to help Torsh Inc. execute its mission as an education technology company in the teacher training and development space by assisting the CEO and sales team to execute a strategic business development plan across Pre K-12 and pre-service teacher training.  In this role, the Manager of Business Development will work to foster partnerships and relationships across the U.S. with a range of schools, districts, schools of education, and professional development organizations. Success in this position requires leveraging internal resources to sell the Company’s services in a highly collaborative fashion and the ability to understand, communicate, and align a spectrum of client needs to the Company’s technology and service offerings. The ideal candidate will have a demonstrated track record of meeting individual and company-wide revenue goals and will be able to assist the CEO build a long-term portfolio of accounts and manage a multi-faceted business pipeline.

 

Responsibilities

 

Strategy & Planning

·       Assist in planning and executing the Company’s overall sales and business development strategy

·       Develop and maintain an understanding of key customer needs including a thorough understanding of how the Company’s technology and services create value for customers

·       Develop a thorough understanding of the technology trends that are affecting and impacting the Company’s industry

·       Special projects/initiatives as assigned

 

Business Development/Relationship Management

·       Aggressively seek and forge new relationships by leveraging the company’s existing customers and relationships to generate referrals

·       Manage and grow key accounts in an organized and strategic fashion

·       Use telephone and email consistently to make outgoing sales calls seeking new clients

·       Handle incoming calls and assigned leads

·       Work with the Company’s management resources, engineering resources, and relationship management resources, to achieve and exceed sales targets

·       Attend relevant industry events, conferences, trade shows and functions

·       Provide comprehensive plans and pipeline updates to management team

·       With support from the appropriate internal resources, present special programs and opportunities to prospects and clients

·    Aid the CEO and other members of the sales team in prospecting and building new business relationships with suppliers, vendors and technology partners

 

Position Requirements

 

Formal Education & Certification

·       Four year university degree is required; an advanced degree in education, business, finance, accounting or law is a strong plus 

 

Knowledge & Experience

·       2 + years of experience in the education industry

·       Sales/business development experience in education with a record of meeting and exceeding targets

·       Sales experience in the professional development or human capital development industries is a strong plus

·       Strong negotiation and business modeling skills (must be proficient with excel and standard modeling techniques)

·       Technical aptitude, with the ability to appropriately understand and match technical requirements to individual customer needs

 

Personal Attributes

·       Ability to set and manage priorities judiciously

·       Exceptionally self-motivated and directed

·       Keen attention to detail

·       Superior analytical, evaluative, and problem-solving abilities

·       Exceptional interpersonal, presentation, listening and written communication skills

·       Strong planning, organization and time management skills

·       Ability to coordinate multiple sales activities

·       High level of professionalism and integrity; good judgment

·       Superior work ethic and high energy level

·       Experience and ability to work in a fast-paced, growing startup environment

·       Travel required

 

The Manager of Business Development will be compensated with a competitive combination of base salary, commission, benefits and equity.

This role is based in New Orleans, LA. Relocation expenses will be reimbursed. 

Send your cover letter and resume to rachael@torsh.co

Sales Intern

Posted September 4th, 2018

We are seeking a motivated, highly-organized, sales-oriented individual to join our company on a part time basis as a sales intern to perform outbound lead generation (via cold calling, emails, and LinkedIn) and schedule demos of our product for potential customers. This person will play a pivotal role on our sales team and provide crucial back office support to our Business Development Managers.

Description

We are seeking a motivated, highly-organized, sales-oriented individual to join our company on a part time basis as a sales intern to perform outbound lead generation (via cold calling, emails, and LinkedIn) and schedule demos of our product for potential customers. This person will play a pivotal role on our sales team and provide crucial back office support to our Business Development Managers.

 

Responsibilities

·       Track down important details on prospective clients such as contact names, emails, phone numbers, and titles to ensure our Customer Relationship Management tool is up-to-date.

·       Keep an up-to-date list of competitors and keep abreast of their company news, product updates and other information that might be helpful to our sales team.

·       Develop and maintain an understanding of key customer needs including a thorough understanding of how the Company’s technology and services create value for customers.

·       Tackle special projects and initiatives as assigned.

·       Cultivate lists of warm leads for Business Development Managers through research, cold calling and sending emails to prospects on a daily basis.

 

Position Requirements

Education

·       Junior or Senior currently enrolled in a College or University is preferred  

 

Knowledge & Experience

·       Internship or part- time work experience with a track record of reliability, professionalism and integrity.

·       Cold calling experience is a huge plus.

·       Experience working with CRM systems is preferred. Extra points if you know your way around HubSpot

·       Manage cultivation of inbound sales inquiries to convert leads to appointments

 

Personal Attributes

·       Desire to learn a new technology platform.

·       Top-notch communication skills so you can effectively communicate our value proposition to prospective clients both verbally and in writing

·       Independent and self-motivated

·       Exceptional organizational, time management, and follow-up skills

·       Desire to learn more about the sales process at an edtech company that can lead to a full-time Business Development position

·       Superior work ethic and high energy level

·       Desire and ability to work in a fast-paced, growing startup environment

 

This role is a paid internship based in New Orleans, LA.   

If you are interested in this role, please submit resume to rachael@torsh.co