Together, we can make the world a better place
At TORSH, we believe that we can change the world by improving the educational experience for students by helping teachers develop and grow. If you are passionate about education and want to be a part of a team that truly cares about what they do, we’d love to hear from you.
We are seeking a Sales Support Specialist role to assist our Business Development Manager generate and grow sales. In this role, the Sales support specialists help the sales department in building and maintaining a strong relationship with their clients and prospective clients. They also handle administrative duties such as managing customer accounts, providing high-quality customer service, facilitating troubleshooting, and managing sales leads.
Who We Are
TORSH is a New Orleans based education technology company that produces TORSH Talent, an online coaching and professional learning platform that enables organizations to support educator growth through the entire development cycle of observation, assessment, goal-setting, feedback and coaching. Our mission is to improve student outcomes by increasing educator instructional effectiveness; we do this by harnessing the power of video, actionable data and expert coaching to promote high quality growth opportunities for all educators – accessible at anytime and from anywhere. TORSH currently serves a wide range of customers in the K-12, Early education, Early Intervention and Higher Ed sectors.
Title
Sales Support Specialist
Responsibilities
- Generate a daily list of prospective client lists via research and software tools to provide to the sales department, that includes all critical sales data and information.
- Track down and provide important sales data and information for prospective clients, such as contact names, emails, phone numbers, and titles and ensure Customer Relationship Management database is up-to-date.
- Maintain and manage prospective client information within Customer Relationship Management database.
- Conduct daily outreach, including calls and emails, to prospective clients to generate interest and schedule discovery meetings for sales department
- Answer prospective client inquiries, schedule sales meetings, and maintain timely follow up regarding their interest and/or order status.
- Create and process orders in a timely manner, processing requests for rush orders, and reviewing pending orders and requests to ensure efficient closing and new customer satisfaction.
- Manage customer accounts, follow up with customers for administrative purposes, and provide troubleshooting assistance for orders, account statuses, and other problems.
- Perform data entry tasks for sales figures, metrics, and other relevant information and maintain an organized and accessible online filing system.
- Maintain an organized and accessible online file system for administrative and sales professionals.
- Identify sales trends and liaise with the sales department to develop and improve sales strategies.
- Manage quotes and contracts process with efficiency and in a timely manner while also managing and updating appropriate data within Customer Relationship Management system CRM data to ensure accurate data and timely sales processing.
- Organize conferences, gatherings, and prospective client meetings for sales team and organization.
- Manage process for registering and maintaining customer procurement portals
- Support sales team by generating reports and information about prospective clients and relevant initiatives in a variety of education sub sectors.
Position Requirements
Education
- Four-year university degree is preferred
Knowledge & Experience
- Working knowledge of Google productivity suite (drive, sheets, docs) and Microsoft Office
- Sales experience is a plus
- Experience working with databases
- Manage cultivation of inbound sales inquiries to convert leads to appointments
- Experience in administration and high-volume office work may be advantageous
Personal Attributes
- Ability to set and manage priorities judiciously
- Exceptionally self-motivated and directed
- Keen attention to detail
- Superior analytical, evaluative, and problem-solving abilities
- Ability to motivate in a team-oriented, collaborative environment
- Exceptional interpersonal, presentation, listening and written communication skills
- Exceptional planning, organization and time management skills
- Ability to coordinate multiple activities
- High level of professionalism and integrity; good judgment
- Superior work ethic and high energy level
- Experience and ability to work in a fast paced, growing startup environment
The Sales Support Specialist will be compensated with a competitive combination of base salary, bonus, and benefits.
Please submit a cover letter and resume to hr@torsh.co.
We are seeking a highly organized, detail-oriented, multi-dimensional, entrepreneurially minded person to oversee the financial operations of a small but growing edtech business. The role encompasses bookkeeping, payroll, budgeting and financial reporting. Success in this position requires a strong understanding of accounting principles and financial management as well as a growth mindset, a willingness to learn and adapt, and a desire to help the company operate more efficiently.
Who We Are
TORSH is a New Orleans based education technology company that produces TORSH Talent, an online coaching and professional learning platform that enables organizations to support educator growth through the entire development cycle of observation, assessment, goal-setting, feedback and coaching. Our mission is to improve student outcomes by increasing educator instructional effectiveness; we do this by harnessing the power of video, actionable data and expert coaching to promote high quality growth opportunities for all educators – accessible at anytime and from anywhere. TORSH currently serves a wide range of customers in the K-12, Early education, Early Intervention and Higher Ed sectors.
Title
Junior Comptroller (Remote)
Responsibilities
- Manage all aspects of the company’s financial operations, including payroll, accounting, financial reporting, budgeting, and forecasting.
- Monitor and analyze financial performance and provide regular reports to the executive team and other stakeholders.
- Develop and implement financial policies and procedures to ensure compliance with all relevant laws and regulations.
- Collaborate with other departments to support business operations and decision-making through financial analysis and forecasting.
- Manage the company’s cash flow and budget to ensure the availability of funds for daily operations and future growth.
- Develop and implement internal controls to safeguard the company’s assets and ensure the accuracy of financial data.
- Manage relationships with banks, lenders, and other financial institutions to ensure the company’s access to capital and financing.
- Oversee the preparation and submission of tax returns and other regulatory filings.
- Stay up-to-date with industry trends and best practices in financial management, and provide recommendations for continuous improvement.
Position Requirements
Formal Education & Certification
- Four-year university degree is desired
- An advanced degree in accounting or finance is a strong plus
Knowledge & Experience
- 3+ years of experience in a finance role
- 3+ years of experience in an accounting role
- Understanding of accounting principles and GAAP
- Proficient in QuickBooks, Microsoft Excel, Word, Google Sheets, Google Docs
- SaaS experience preferred
Personal Attributes
- Ability to set and manage priorities judiciously.
- Exceptionally self-motivated and directed.
- Keen attention to detail.
- Superior analytical, evaluative, and problem-solving abilities.
- Exceptional interpersonal, presentation, listening and written communication skills.
- Strong planning, organization and time management skills.
- Ability to coordinate and execute multiple tasks.
- High level of professionalism and integrity; good judgment; ability to maintain confidentiality
- Superior work ethic and high energy level.
- Experience and ability to work in a fast-paced, growing startup environment.
The Comptroller role will be compensated with a competitive combination of base salary, bonus, equity and benefits.
How To Apply
● Send your resume and cover letter to hr@torsh.co