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At TORSH, we believe that we can change the world by improving the educational experience for students by helping teachers develop and grow. If you are passionate about education and want to be a part of a team that truly cares about what they do, we’d love to hear from you.

Posted November 30th, 2020

Torsh is hiring a Product Manager. This person is responsible for the product planning and execution of features on our online platform(s).  In this role you will gather and prioritize product and customer requirements, work closely with customers, sales, marketing, engineering, and customer success departments to ensure that the needs of all stakeholders are properly represented in the products and features we build. The ideal candidate will have a demonstrated and successful track record of driving software projects from concept through launch.

Who We Are

TORSH is a New Orleans based education technology company that produces TORSH Talent, the leading online professional learning platform for educator development and growth. TORSH Talent provides a comprehensive all-in-one platform that makes it easy for organizations to support educator growth through the entire development cycle of observation, assessment, goal-setting, feedback, and coaching. Our mission is to improve outcomes for students and children by improving educator effectiveness. TORSH currently serves a wide range of customers including districts, charter schools, universities, early education providers and non-profits. We are immensely proud of the fact that many of our customers are innovators in education including NYC Dept of Education, Success Academy Charter Schools, KIPP, Harvard University, Stanford University, and the state of New Mexico.

Title

Product Manager

Description

Torsh Inc. is an education technology company that produces Torsh TALENT, an online professional learning platform that enables organizations to support educator growth through the entire development cycle of observation, assessment, goal-setting, feedback, and coaching.  The Product Manager is responsible for the product planning and execution of features on our online platform(s).  In this role you will gather and prioritize product and customer requirements, work closely with customers, sales, marketing, engineering, and customer success departments to ensure that the needs of all stakeholders are properly represented in the products and features we build. The ideal candidate will have a demonstrated and successful track record of driving software projects from concept through launch.

Responsibilities

  • Work with senior management to prepare strategic product positioning documents for new and existing products, including features, client benefits, and competitive differentiation
  • Write complete and succinct product requirements with sufficient detail that our engineering team can build products within agreed upon timeframes and budgets
  • Create an integrated view of our products and how they fit into the competitive landscape, based on analyses of company and market data
  • Articulate the value proposition for new products, features, and enhancements
  • Refine product strategy and testing with customers and sales staff
  • Create regular processes for monitoring product performance and executing on all product enhancements
  • Collaborate with the relevant company teams to design and develop appropriate product features for our customers
  • Work with the sales team to develop product sales strategies
  • Special projects/initiatives as assigned

Position Requirements

Formal Education & Certification

  • A four-year university degree is required; an advanced degree is a plus

Knowledge & Experience

  • 3+ years of experience with product management, business development, or related function within web and/or mobile development environments
  • Strong hands-on project management skills including experience driving software projects from concept through launch
  • Demonstrable passion for K-12 education
  • Strong working knowledge of Google productivity suite (drive, sheets, docs), Excel, Word, and PowerPoint
  • Technically competent and familiar with web and mobile applications

Personal Attributes

  • Ability to set and manage priorities judiciously
  • Exceptionally self-motivated and directed
  • Keen attention to detail
  • Superior analytical, evaluative, and problem-solving abilities
  • Ability to motivate in a team-oriented, collaborative environment
  • Exceptional interpersonal, presentation, listening, and written communication skills
  • Exceptional planning, organization, and time management skills
  • Ability to coordinate multiple activities
  • High level of professionalism and integrity; good judgment
  • Superior work ethic and high energy level
  • Experience and ability to work in a fast-paced, growing startup environment

 

The Product Manager will be compensated with a competitive combination of base salary, bonus, and benefits.

If you are interested in this role, please submit a cover letter and resume to us at jamal@torsh.co.

Description

Torsh Inc. is an education technology company that produces Torsh TALENT, an online professional learning platform that enables organizations to support educator growth through the entire development cycle of observation, assessment, goal-setting, feedback and coaching.   We are seeking to hire a Customer Success Associate to provide ongoing technical support to our existing customers.  In this role, the Customer Success Associate will be expected to answer customer requests via our help desk, test software issues, and create and maintain reports. Success in this position requires great planning and analytic skills, as well as the ability to prioritize, manage, and solve multiple opportunities as they arrive.

Who We Are

TORSH is a New Orleans based education technology company that produces TORSH Talent, the leading online professional learning platform for educator development and growth. TORSH Talent provides a comprehensive all-in-one platform that makes it easy for organizations to support educator growth through the entire development cycle of observation, assessment, goal-setting, feedback, and coaching. Our mission is to improve outcomes for students and children by improving educator effectiveness. TORSH currently serves a wide range of customers including districts, charter schools, universities, early education providers and non-profits. We are immensely proud of the fact that many of our customers are innovators in education including NYC Dept of Education, Success Academy Charter Schools, KIPP, Harvard University, Stanford University, and the state of New Mexico.

Title

Customer Success Associate

Responsibilities

  • Manage customer Help Desk
  • Understand our products/services and make sure our customers know how to use them
  • Collaborate with the company’s product development, customer success, and sales teams to design and develop appropriate product features for our customers
  • Periodically test our platform using smart phones, tablets, and laptops to research any potential problems
  • Create rubrics specific to customers needs
  • Create tutorials that will help our existing customers navigate issues
  • Special projects/initiatives as assigned

 

Position Requirements

Formal Education & Certification

  • Four year university degree is required; an advanced degree is a plus

 

Knowledge & Experience

  • 2 + years of customer support
  • Demonstrable passion for K-12 education
  • Strong working knowledge of Google productivity suite (drive, sheets, docs), Excel, Word and PowerPoint
  • Technically competent and familiar with web and mobile applications

 

Personal Attributes

  • Ability to set and manage priorities judiciously
  • Exceptionally self-motivated and directed
  • Keen attention to detail
  • Superior analytical, evaluative, and problem-solving abilities
  • Ability to motivate in a team-oriented, collaborative environment
  • Exceptional interpersonal, presentation, listening and written communication skills
  • Exceptional planning, organization and time management skills
  • Ability to coordinate multiple activities
  • High level of professionalism and integrity; good judgment
  • Superior work ethic and high energy level
  • Experience and ability to work in a fast paced, growing startup environment

 

The Customer Success Associate will be compensated with a competitive combination of base salary, bonus, and benefits.

If you are interested in this role, please submit a cover letter and resume to us at jamal@torsh.co.

 

Torsh Inc. is an education technology company that produces Torsh TALENT, an online professional learning platform that enables organizations to support educator growth through the entire development cycle of observation, assessment, goal-setting, feedback and coaching.  The Director of Business Development K-12 role is to lead the execution of a strategic sales and business development plan across the entire K-12 education sector. In this role, the Director of Business Development K-12 will foster partnerships and relationships across the U.S. with district superintendents, state commissioners of education, university presidents and the CEOs of professional development organizations. Success in this position requires leveraging internal resources to sell the Company’s platforms and services in a highly collaborative fashion and the ability to understand, communicate, and align a spectrum of client needs to the Company’s technology and content offerings. The ideal candidate will have a demonstrated track record of meeting individual and company-wide revenue goals and will be able to build a long-term portfolio of accounts and manage a multi-faceted business pipeline.

Who We Are

TORSH is a New Orleans based education technology company that produces TORSH Talent, the leading online professional learning platform for educator development and growth. TORSH Talent provides a comprehensive all-in-one platform that makes it easy for organizations to support educator growth through the entire development cycle of observation, assessment, goal-setting, feedback, and coaching. Our mission is to improve outcomes for students and children by improving educator effectiveness. TORSH currently serves a wide range of customers including districts, charter schools, universities, early education providers and non-profits. We are immensely proud of the fact that many of our customers are innovators in education including NYC Dept of Education, Success Academy Charter Schools, KIPP, Harvard University, Stanford University, and the state of New Mexico.

Title

Director of Business Development K-12

Responsibilities

Sales/Relationship Management 

  • Develop and maintain an understanding of key customer needs including a thorough understanding of how the Company’s technology and services create value for customers
  • Develop a thorough understanding of the technology trends that are affecting and impacting the Company’s industry
  • Aggressively seek and forge new relationships among prospective customers in the Company’s target markets (e.g., district and CMO leaders, key K-12 associations, DOEs, ESAs, state commissioners, CAOs, PD directors and other instructional decision makers)
  • Generate sales opportunities and acquire new clients successfully by selling tailored solutions to their needs
  • Manage and grow key accounts in an organized and strategic fashion
  • Work with the Company’s management resources, engineering resources, and relationship management resources, to achieve and exceed sales targets
  • Develop, maintain and meet regular sales targets through management of a detailed sales pipeline and plan
  • Attend and present at industry events, conferences, trade shows and functions
  • Work with the management team to determine the appropriate time to build an additional sales/business development team; inspire, manage, and lead that team 
  • Provide comprehensive plans and pipeline updates to management team
  • Implements and ensures the integrity of the sales process, following guidelines established in collaboration with other internal department for tracking and recording sales information 

Business Development

  • Explore relevant joint ventures and other partnerships that will strengthen the Company’s core business and result in the attainment of the Company’s revenue goals
  • Negotiate and close deals
  • With support from the appropriate internal resources, present special programs and opportunities to prospects and clients
  • Closely monitor progress against objectives and define and implement programs to maximize organization success

 

Position Requirements

Formal Education & Certification

  • Four year university degree is required; an advanced degree in education, business, finance, accounting or law is a strong plus  

Knowledge & Experience

  • 5 + years of experience in the K-12 education industry
  • Demonstrable passion about K-12 education
  • Strong sales/business development experience in K-12 with a record of meeting and exceeding targets
  • Sales experience in the professional development or human capital development industries is a strong plus
  • Strong negotiation and business modeling skills
  • Technical aptitude, with the ability to appropriately understand and match technical requirements to individual customer needs

Personal Attributes

  • Proven leadership ability
  • Ability to set and manage priorities judiciously
  • Exceptionally self-motivated and directed
  • Keen attention to detail
  • Superior analytical, evaluative, and problem-solving abilities
  • Ability to motivate in a team-oriented, collaborative environment
  • Exceptional interpersonal, presentation, listening and written communication skills
  • Exceptional planning, organization and time management skills
  • Ability to coordinate multiple sales activities
  • High level of professionalism and integrity; good judgment
  • Superior work ethic and high energy level
  • Experience and ability to work in a fast paced, growing startup environment
  • Travel required

The Director of Business Development K-12 will be compensated with competitive combination of base salary, aggressive commission structure, and benefits

If you are interested in this role, please submit a cover letter and resume to us at jamal@torsh.co.

Torsh Inc. is an education technology company that produces Torsh TALENT, an online professional learning platform that enables organizations to support educator growth through the entire development cycle of observation, assessment, goal-setting, feedback and coaching. We are looking for a Sales Analyst to work across multiple teams to identify sales and marketing trends and apply them to current and projects.  In this role, the Sales Analyst will act as the point of contact to ensure the data needed to produce SLAs, KPIs, and report dashboards is being maintained and met. Success in this position requires analyzing data and communicating findings to the entire company.

Who We Are

TORSH is a New Orleans based education technology company that produces TORSH Talent, the leading online professional learning platform for educator development and growth. TORSH Talent provides a comprehensive all-in-one platform that makes it easy for organizations to support educator growth through the entire development cycle of observation, assessment, goal-setting, feedback, and coaching. Our mission is to improve outcomes for students and children by improving educator effectiveness. TORSH currently serves a wide range of customers including districts, charter schools, universities, early education providers and non-profits. We are immensely proud of the fact that many of our customers are innovators in education including NYC Dept of Education, Success Academy Charter Schools, KIPP, Harvard University, Stanford University, and the state of New Mexico.

Title

Sales Analyst

Responsibilities

Sales Analyst 

  • Act as the key internal stakeholder as it relates to data within all of Torsh’s martech tools (CRM, JIRA, Tableau, DocuSign, Reporting, Communications); working with vendors to develop, evolve and enforce best practices.
  • Work with team members to update email templates, load and organize content for distribution and sales enablement.
  • Responsible for managing and maintaining data hygiene and integrity.
  • Work with internal stakeholders and external specialists to identify and implement cross-functional process improvements to tracking, reporting, and growth
  • Create and maintain documentation on sales processes, policies, and relevant sales training materials and assist with onboarding new sales talent
  • Create and maintain sales process and reporting for strategic analysis 
  • Accountable for CRM, Tableau, and JIRA reporting, administration, and project prioritization
  • Research work to support the growth of the platform 

Reporting and Data Analysis

  • Be very hands-on with reports and datasets to identify and draw conclusions in pursuit of business goals
  • Review reports to identify and provide insights on trends and forecasts as they relate to sales and marketing data
  • Create weekly and monthly reporting packages, including forecasts and projections
  • Be able to take past project data, analyze trends, and apply them to current and future projects
  • Improve efficiency in processes based on strategic objectives, forecast, or performance metrics

 

Position Requirements

Formal Education & Certification

  • Four year university degree is required  

Knowledge & Experience

  • 2 + years of experience with data analytics
  • Hubspot CRM experience preferred
  • Tableau experience preferred 
  • JIRA experience preferred
  • Knowledge of Google Suite products

Personal Attributes

  • Ability to set and manage priorities judiciously
  • Exceptionally self-motivated and directed
  • Keen attention to detail
  • Superior analytical, evaluative, and problem-solving abilities
  • Excellent written and verbal communication, including effectively communicating across multiple teams
  • Ability to make clear recommendations based on your reporting and analysis
  • Strong planning, organization and time management skills
  • High level of professionalism and integrity; good judgment
  • Superior work ethic and high energy level
  • Experience and ability to work in a fast paced, growing startup environment

Sales Analyst will be compensated with a competitive combination of base salary, commission, and benefits.

If you are interested in this role, please submit a cover letter and resume to us at jamal@torsh.co.

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